The underlying incident has been resolved. All services are available and we will continue to monitor as Internet Service Providers continue to update their records.
Posted Jul 18, 2025 - 12:58 EDT
Update
We have additional customers are reporting issues connecting to certain Intralinks sites. This is due to recent DNS changes that have not yet propagated across all Internet Service Providers (ISPs).
Posted Jul 18, 2025 - 11:57 EDT
Update
We are still reviewing and monitoring the issue as this is happening in only certain regions of the world.
Posted Jul 18, 2025 - 10:20 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 18, 2025 - 04:52 EDT
Update
We are continuing to work on a fix for this issue.
Posted Jul 18, 2025 - 04:52 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 18, 2025 - 02:47 EDT
Investigating
We are currently investigating this issue.
Posted Jul 18, 2025 - 01:45 EDT
This incident affected: VDR (Australia, New Zealand, Europe, Middle East and Africa, East Asia, North America and the Rest of the World).