The incident has been resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
Posted Aug 28, 2026 - 12:39 EDT
Monitoring
After file service reboots, we are seeing services restored to a healthy state. We are continuing to monitor system performance to ensure services remain stable.
Posted Aug 28, 2026 - 12:01 EDT
Update
DealCentre and VDRPro file services (upload/download) slowness detected. Teams are investigating.
Posted Aug 28, 2026 - 11:18 EDT
Update
We are continuing to investigate this issue.
Posted Aug 28, 2026 - 11:02 EDT
Investigating
Slowness with DealCentre file uploading/downloading has been detected. Teams are investigating.
Posted Aug 28, 2026 - 11:01 EDT
This incident affected: VDR (Australia, New Zealand, Europe, Middle East and Africa, East Asia, United Kingdom, North America and the Rest of the World) and DealCentre (Americas, EU).