The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
Posted Aug 18, 2026 - 23:33 EDT
Monitoring
A fix has been implemented for the incident, and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.
Posted Aug 18, 2026 - 21:04 EDT
Identified
The cause of the issue has been identified, and a fix is actively being deployed. Thank you for your patience as we work to restore services.
Posted Aug 18, 2026 - 21:04 EDT
Investigating
Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.
Posted Aug 18, 2026 - 20:45 EDT
This incident affected: VIA Pro (Europe, Middle East and Africa, North America and Rest of the World).